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General Information

Contact the online customer service department
You may contact the online customer service department through the email info@patachou.com.
 
In which countries is it possible to shop online?
 
Currently you can buy online in the following countries: Portugal, Spain, Germany, Austria, Belgium, Denmark, France, Ireland, Italy, Luxembourg, Netherlands, United Kingdom, Bulgaria, Cyprus, Slovakia, Slovenia, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Malta, Poland, Czech Republic, Romania, Sweden.

Languages available 
PORTUGUESE AND ENGLISH 

Prices of the products
Same prices in all European Countries

Defective products
All items sold are in perfect condition. If you receive exceptionally a defective item, you should contact our customer support department.

Incorrect products
If you receive, exceptionally, a product that does not match with your request, please contact our customer support department.
 
To receive information and news about Patachou
If you are interested in receiving all information and news about Patachou, you can subscribe our newsletter at the website home page.
 
Shipping costs
Free shipment

Sold Out Items
If an item is out of stock, we will try to restock it as soon as possible. If no stock is available, it will be removed from the website.

I receive the same product that I see in the photo?
Yes, except in the case of products which are hand crafted in which there may be slight differences.