GENERAL INFORMATION

Contact the online customer service department

You may contact the online customer service department through the email info@patachou.com.

In which countries is it possible to shop online?

Currently you can buy online in the following countries: Portugal, Spain, Germany, Austria, Belgium, Denmark, France, Ireland, Italy, Luxembourg, Netherlands, United Kingdom, Bulgaria, Cyprus, Slovakia, Slovenia, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Malta, Poland, Czech Republic, Romania, Sweden.

Languages available

Portuguese and English

Prices of the products

Same prices in all European Countries

Defective products

Portuguese and English

Languages available

All items sold are in perfect condition. If you receive exceptionally a defective item, you should contact our customer support department.

Incorrect products

If you receive, exceptionally, a product that does not match with your request, please contact our customer support department.

To receive information and news about Patachou

If you are interested in receiving all information and news about Patachou, you can subscribe our newsletter at the website home page.

Shipping costs

Free shipment

Sold Out Items

If an item is out of stock, we will try to restock it as soon as possible. If no stock is available, it will be removed from the website.

I receive the same product that I see in the photo?

Yes, except in the case of products which are hand crafted in which there may be slight differences.